Donation Needs & Policies

Donation Needs

Below is our new donations policy, as well as a list of needs. If you have any questions at all, please call 319-352-1108, or email We are happy to answer your questions!


Waverly Office Donation Hours Beginning February 16, 2016:

Tuesdays from 9am-1pm

Thursdays from 12pm-4pm.


Waterloo office Donation Hours:

By Appointment Only.  Please call 319-234-0232 or 319-239-9164 to arrange the drop-off of your donations.

Clothing donations, including shoes and purses, will be limited to one bag or box, due to limited storage space within our facility.




New bras, underwear, and socks of all sizes

trash bags, 13 gallon

toilet paper


laundry soap


Family Starter Kits

Want to help a family in a unique and meaningful way? Cedar Valley Friends of the Family has put together a list of “starter kits” that vary in price range and that include things families need when starting from scratch. The purpose of these starter kits is to allow CVFF to give kits out throughout the year as families leave shelter and move into their own homes. If interested, just purchase the items on a list and bring them to our office!

Bathroom Kit: Towels, Washcloths, Toilet Paper, Shower Curtain & Liner, Rug, Small Trash Can and Bags, Hygiene Products

Kitchen Kit: Pots and Pans, Silverware, Hand Towel, Dishware, 13 Gallon Trash Can and Bags, Cooking Utensils (Optional: Dish Drying Rack, Tupperware, Toaster, Coffee Maker)

General Cleaning Kit: Toilet Bowl Cleaner, Glass Cleaner, General Disinfectant, Paper Towels, Mop, Broom and Dustpan, Sponges/Rags, Dish Soap.   (Optional: Duster, Vacuum)

Laundry Kit:  Laundry Basket, Detergent, Fabric Softener, Hangers.   (Optional: Iron, Ironing Board, Drying Rack)

Kid’s Kit: Board Games, Puzzles, Activity/Coloring Books, Crayons/Markers/Colored Pencils, Toys


Everyday Necessities for Clients & Shelter

The families we work with need supplies of a very basic nature. Listed below are some suggested items that you can contribute to help make the lives of the people that are in crisis easier, and the transition into a safe and healthy place to live.

Used items in good shape are just as useful as new. Please visit our Clothing and Goods Donation and Policy Page for more information on what we can accept.

Baby Care Items: Diapers,wipes, shampoo, lotion, formula, food, clothing.canned food

Gift Cards: Gas stations, restaurants, and grocery stores.

Food  & Drink: Canned and boxed non-perishables. Coffee, tea, flour and sugar. Milk and juice are a high need, as the food bank can no longer provide these items to our agency. Fresh foods are VERY much appreciated. Please give us a call ahead of time if you plan to bring these, so we can be sure we have room in our freezers.

Personal Care Items: toothbrush/toothpaste, shampoo & soap, personal planners, deodorant, etc.

toothpaste Useful Everyday Items for the shelter itself: Batteries (especially Double A’s – bedroom doors have battery operated combination locks), light bulbs, kitchen utensils, pots and pans, Tupperware, bedding, pillows, towels and washcloths, and ice melt for sidewalks.

Cleaning Supplies: Broom and dust pan, 13 gallon waste baskets, garbage bags (13 & 30 gallon), laundry detergent, dishwasher detergent, dish soap, disinfectant, bathroom cleaners, paper towels.



 Furniture Donations – “Gratis Depot”

Cedar Valley Friends of the Family is excited to announce the opening of the Gratis Depot in February 2014.  Two storage units were generously donated to our agency for the purpose of opening up a free store, accessible to our clients in need.  Clients who utilize one of our two housing programs, or are leaving our emergency safe shelter and are starting anew can access this store to furnish their homes.


Open the 1st and 3rd Monday of each month. furniture2

  • Donation drop-offs accepted: 3:30pm-5:30pm
  • Client shopping hours: 3:00pm-5:00pm (with CVFF referral form in-hand)
  • (Deliveries and large donation pick-ups will be made between 4:00 pm- 6:00 pm, on an appointment-only basis).

How you can help:

In order for the store to be a success we are in need of donations and volunteers ready and willing to pick-up larger donations and potentially deliver items to clients.  Volunteers will need to have their own transportation capable of hauling larger pieces of furniture.  All deliveries and pick-ups will be done within an approved mile radius and only by scheduling an appointment.  Appointments are by a first-come, first-serve basis and a maximum of 6 pick-ups or deliveries will be scheduled per day.

The next time you are thinking of replacing your sofa, kitchen table, or even your used dinnerware, please think of the Gratis Depot. 


Cash Donations

Cedar Valley Friends of the Family has experienced an increase in nights of shelter provided over the past five years. Cash donations are always appreciated at CVFF, and these dollars are used to pay for costs that are not reimbursed by our grant funding sources. Cash donations can also be used to help provide for emergency client needs such as prescriptions, drivers licenses, birth certificates, transportation, quality childcare, rental and utility deposits, etc.

If you would like to help by giving a monetary contribution, please mail donations to CVFF, P.O. Box 784, Waverly, Iowa 50677 or click our “Donate to CVFF” button to pay online via Paypal.


Holiday Giving

During the holidays, CVFF provides a program to its participants called “Adopt A Family.” Our program participants and shelter guests who are fleeing domestic violence or sexual assault, or who have experienced homelessness fill out a wish list and donors shop for them to assure that they don’t go without during the holiday season. CVFF staff match up donors with families, and no identities are revealed. If your work group, family, or church would like to adopt a family, give us a call at 319-352-1108 or email  to be matched with an individual or a family in need.



In response to the overwhelming support CVFF has been receiving from the community, and in an effort to make the best use of donors’ items and funds, CVFF is adopting a new donations policy. We will now operate with regular courtesy hours during which we are equipped to take donations.

Waverly Office:

Beginning February 16, 2016, the Waverly office will receive donations on Tuesdays from 9am-1pm and Thursdays from 12pm-4pm. During this time, our staff and volunteers will be prepared to assist you with your donation and prepare you a receipt.

CVFF is no longer limiting the amount of donations that a donor can bring at one time.

Waterloo office:

Due to the nature of the staffing pattern in the Waterloo office, we accept donations by appointment only, during our regular business hours. Please call 319-234-0232 to arrange the drop-off of your donations.

Clothing donations, including shoes and purses, will be limited to one bag or box, due to limited storage space within our facility.


Accepted items, current season please:

Women’s casual pants and capris

Women’s jeans

Women’s shorts

Women’s casual tops

Women’s swimsuits

New underwear, bras, and socks

Kids’ casual pants

Kids’ shorts

Kids’ casual tops

Kids’ swimsuits

Casual, comfortable shoes

New underwear and socks

Pajamas and robes

Baby clothing, bodysuits, socks, etc.

Casual outerwear for the current season


Items We Cannot Accept:

Clothing not usable for the current season

Torn clothing

Clothing with broken zippers

Dressy or formal clothing

Clothing with noticeable stains

Dress shoes

Worn out or torn shoes

Used underwear or socks

Clothing with a musty or smoky odor

Dirty items


We appreciate your thoughtfulness and generosity for thinking of our clients’ needs! These guidelines are meant to help us provide the most useful items to our clients and to reduce the amount of staff time needed to sort through donations.