CVFF Becomes Service Enterprise Certified

Cedar Valley Friends of the Family recently became certified as a Service Enterprise organization through Points of Light, the largest organization in the world dedicated to volunteer service. With this certification, CVFF joins a prestigious group of nonprofits dedicated to delivering on its mission through effective and strategic partnerships with volunteers. CVFF is honored to be part of the Service Enterprise Network, and hope that this new certification will lead to lasting and meaningful volunteer experiences for our partners.

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CVFF is currently seeking direct service volunteers to work evening and weekend shifts in our domestic violence shelter. Below is the full description.

Volunteer Shelter Advocate

Job Summary: Provide advocacy services to those fleeing domestic violence and sexual assault at the emergency Friends’ House shelter and over 24 hour crisis line.

Main Functions

Exhibit a belief in non-violence and a willingness to advocate on behalf of victims and their children who are affected by domestic violence and rape / sexual assault in a non-discriminating manner.

 Provide comprehensive support and advocacy to victims of DV/SA who seek services through CVFF 24 hour crisis line and emergency shelter.

 Achieve consistent safe and secure services adhering to and enforcing written procedures.

 While on duty provide supervision of the shelter facility and provide direct victim services to persons in the shelter according to agency procedures.

 Maintain advocacy network with community professionals and service providers.

 Maintain up-to-date familiarity with agency policy and procedures regarding crisis intervention in order to exercise good judgement in various situations.

 Respond to crisis calls and provide crisis intervention to victims and their children requesting emergency shelter and transportation assistance.

 Administer intake and departure forms with shelter clients.

 Assess client needs and work with clients to achieve their goals and objectives.

 Implement agency policies to maintain constant safety of sheltered victims and their children.

 Maintain an immediate awareness of all shelter activity and crisis line responsibilities as defined in the shelter operations manual with particular attention to the demands of overnight shifts.

 Complete client contact sheets on daily basis including statistical data and information pertinent to victim services provided by the employee.

 Carry out daily cleaning and maintenance of the shelter facility according to agency operating procedures.

Maintain advocate certification requirements and complete necessary paperwork.

 Comply with the policies and procedures set by the Cedar Valley Friends of the Family administration.

 Work with on-call person to coordinate services/respond to requests.

 Assist with processing and organizing donations.

 Maintain the food pantry and refrigerator weekly and check for expiration dates.

 Maintain a clean and safe shelter environment and report maintenance issues to shelter coordinator.

 Perform other work assignments as requested.

Position Qualifications

High School Graduate

 Previous experience in domestic violence or sexual assault and crisis intervention program preferred.

 Ability to complete mandatory training to qualify as a victim advocate within 30 days of employment.


If interested, please contact:

Michelle Hall, Volunteer Manager

Ph: 319-269-8238

Email: Michelle@cvfriendsofthefamily.org

CVFF Staff: Click Here!

Current Volunteers:

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CVFF Volunteer Opportunities


Fostering for Hopedog and woman 2

Having a dog brings happiness to your life and puts a smile on your face! Dogs quickly become beloved friends and family members in their owners’ lives. Imagine having to give that part of your family up, or live with the fear of someone hurting your dog. Cedar Valley Friends of the Family is working to help our shelter clients who have dogs and are leaving domestic violence situations. Fostering for Hope is a program designed to help shelter clients find temporary homes for their dogs through foster families until they are set up with new housing.

When women are in abusive relationships, they often don’t leave the situation because they are fearful for their pets. Some women avoid leaving because they are afraid that the abuser may hurt the dog in retaliation for them leaving. Several other issues the women encounter includes shelters not being able to accept pets, the inability to afford costly boarding while they are in shelter, and the fear of being forced into giving the animal up for adoption and losing a true loved one. If women are able to take the dog with them to a new place, they may not have the means to provide basic needs like food, medical attention, toys, and other necessities.

fostering for hope child and dogHow You can Help:

Sign up to be on the Fostering for Hope team! By signing up, you are not obligated to take a dog into your house, rather you leave the option open if there is a dog that you would consider fostering. You will receive notifications by email, describing the specific attributes of the dog that is in need, such as breed, temperament, fixed, up to date on shots, good with children, etc. 

You can also help by:

  • donating food, toys, and funding to go towards other dog supplies. 
  • volunteering to transport dogs to the foster families or provide visitation assistance for the women in shelter.

No animal deserves to be abused or abandoned, and you can help save and protect these innocent dogs while their moms work on healing and recovery until they are able to care for the dogs on their own!


Gratis Depot


First Monday of each month, from 3:30pm-5pm

Third Monday of each month, by appointment

When the office is closed due to weather or holiday, the Gratis Depot is also closed

How you can help:

In order for the store to be a success we are in need of donations and volunteers ready and willing to pick-up larger donations and potentially deliver items to clients.  Volunteers will need to have their own transportation capable of hauling larger pieces of furniture.  All deliveries and pick-ups will be done within an approved mile radius and only by scheduling an appointment.  Appointments are by a first-come, first-serve basis and a maximum of 6 pick-ups or deliveries will be scheduled per day.

The next time you are thinking of replacing your sofa, kitchen table, or even your used dinnerware, please think of the Gratis Depot. 

If you or a group of people are interested in helping us make the Gratis Depot a success by donating or volunteering, please contact Sarah at 319-352-1108 extension 107 or Sarahw@cvfriendsofthefamily.org


Awareness and Violence Prevention

  • Provide prevention presentations to students K-12 with the oversight of the Prevention Education Coordinator
  • Gather, analyze, and report the findings of annual prevention program evaluations
  • provide presentations to the public on CVFF programs and available opportunities
  • provide the community with materials such as brochures, handouts, and posters, to increase awareness of available programs, services, and volunteer needs



Domestic Violence and Sexual Assault Advocacy

A 30-hour domestic violence/sexual assault training is required and provided for free by CVFF advocates. This training is required by law in the state of Iowa and will enable you to do the following:

  • Answer the crisis line
  • Provide support and counseling to women and children who are staying in shelter
  • Provide emergency advocacy at hospitals
  • Lead survivor support groups
  • Provide childcare during women’s’ support groups



  • Print and fold brochures and flyers
  • Sort and organize donations
  • Prepare mailings and training materials

Cleaning/Maintenance –

  • Assist with deep cleaning in spring and fall
  • Maintaining CVFF facilities and equipment
  • Grounds keeping

Events –

  • Coordinate events for sexual assault awareness month,  domestic violence awareness month, internet safety month,  and homelessness awareness month
  • Help prepare for and coordinate annual fundraisers
  • Help give trainings and community presentations
  • Help sort and distribute donated school supply items
  • Prepare welcome bags for clients


Thank you for your interest in volunteering to help us shape a future free of violence and homelessness!