Thank you for your interest in employment with Cedar Valley Friends of the Family. Cedar Valley Friends of the Family is dedicated to providing meaningful and quality services to persons regardless of race, color, ethnicity, national origin, age, sex, gender identity and expression, sexual orientation, ability, marital status, socio-economic status, and religion. We celebrate diversity and strive to meet each individual’s culturally specific needs. Our agency embraces these same beliefs in our employment practices, and encourage all interested persons to respond to job postings regardless of any identities held in the classes stated above.
Please see below for open positions and directions on how to apply.
Job Title: Human Trafficking Specialist
Reports To: Human Trafficking Services Manager
Position Status: Full-time Salaried Position
Job Summary: Coordinate outreach and direct services to labor and sex trafficking victims in Northeast Iowa. Collaborate with service providers to assure that victims receive support and safety.
Crisis Services Functions:
- Exhibit a belief in non-violence and a willingness to advocate on behalf of victims and their children who are affected by sexual assault, domestic violence, or human trafficking in a non-discriminating manner.
- Comply with state advocacy training/certification requirements as well as confidentiality as defined by Iowa Code and state coalitions. Achieve and maintain required certification.
- Share on-call responsibilities.
- Work with Crisis Services Team to assure shelter coverage which requires maintaining a flexible work schedule to meet victims’ and shelter needs.
- Uphold the belief that quality client services are the top priority.
- Maintain current understanding and knowledge of sexual assault, domestic violence, and human trafficking issues including Iowa Code providing comprehensive support and advocacy services to the fullest extent of the law.
- Provide emotional support and advocacy to victims which may include, but is not limited to, crisis counseling, information/referrals, follow-up and client transportation.
- Assist in developing and coordinating victim services to reach under-served groups within the CVFF service area, including rural elderly, disabled and isolated people.
- Promote a healthy work environment.
- Establish working relationships with area professionals, service providers and the community at-large focusing on domestic violence, and sexual assault while promoting a positive reputation of CVFF.
- Attend CVFF staff meetings as scheduled.
- Maintain up to date familiarity with agency policy and procedures in order to exercise good judgment in various situations.
- Comply with agency policies and procedures.
- Maintain accurate data and submit reports, including statistical data, as required.
- Assist the agency in providing public education and training regarding issues of domestic violence, human trafficking, and sexual assault. Provide presentations to community groups as requested by administration.
- Assist with training sessions for volunteers and employees.
- Perform other work assignments as requested/needed.
Duties Specific to Human Trafficking Specialist:
- Facilitate and coordinate direct services to human trafficking victims, including, but not limited to:Crisis response in an emergency
- Relocation assistance
- Safe shelter placement
- Basic needs such as food, clothing, etc.
- Short or mid-term housing assistance and case management
- Medical, community, and legal advocacy
- Assess barriers of victims of sex and labor trafficking, and implement strategies to overcome those barriers.
- Provide training and technical assistance to collaborative partners who can often come into contact with trafficking victims first. Collaborate with those partners to assure smooth transition of services and access to quality services.
- Complete appropriate documentation to track client data and progress.
- Develop a case plans with participants, which can include safety planning, relocation planning, and housing/stability planning.
- Assist participants in locating and securing housing of their choice. Complete housing inspections and submit recommendation for housing placement approval to the Human Trafficking Services Manager and the Executive Director.
- Verify household income and provide recommendation of continued monthly rent assistance from program.
- Create and maintain consistent communication channels, both verbal and written, between several parties (i.e. participant, referral sources, law enforcement, collaborating agencies, landlords, etc.)
- Provide mediation and advocacy on the participant’s behalf to assure the best client outcomes. Serve as an ongoing liaison between clients and collaborating agencies.
- Provide information and referral assistance regarding available support from appropriate social service agencies and/or community programs.
- Assist participants in development of a strength-based/solution-focused individualized goal and action plan that promotes safety.
- Develop an effective, timely referral network in order to ensure ongoing direction and support as needed.
- Meet with program participants weekly and take an active role to link to resources and services, ensure stability and progress, provide support and advocacy, reduce isolation, listen, and problem solve.
- Utilize creative techniques, including the use of technology, to communicate with clients who are housed throughout the region.
- Document meeting case notes, maintain client files and other appropriate documentation of services per CVAD audit requirements. Paperwork must be completed and in the files within 7 days of contact. This includes, but is not limited to intake, discharge, and follow-up paperwork and documentation.
- Transport participants as deemed necessary. Transportation requirements should be limited to emergency shelter, housing, and occasional needs directly relating to the client’s safety and stability.
- Collect and report program data, including but not limited to program success and follow-up tracking, data required by funders, etc.
- Understand and adapt to service changes in the field at the local, state, or national level.
- Participate in agency needs assessment, planning, implementation, evaluation, and grant writing as coordinated by the Human Trafficking Services Manager, Director of Operations, or Executive Director.
- Represent CVFF at community and other program development meetings as requested.
- Assist in on-going coordination and management of the donations given to CVFF from community persons and ensure timely distribution to any CVFF participants.
- Coordinate the purchase of bus tickets and other emergency needs for trafficking victims to relocate to their area of choice and safety.
- Utilize creative techniques, including the use of technology, to communicate with clients who are housed across the region.
- Manage time and schedule independently.
- Bachelor Degree in social work, related field or combination of equivalent education and experience.
- Previous experience in crisis counseling, victim advocacy and crisis intervention skills preferred.
- Must demonstrate ability to organize, prioritize and plan work to meet deadlines; behavior management techniques, confidentiality and observation/recording techniques.
- Ability to determine individual skill levels and adapt information materials for age appropriate understanding and use.
- Ability to complete mandatory training to qualify as a victim advocate within 30 days of employment.
- Ability to travel throughout the 14- county service area to provide in-person advocacy services and to other locations within the state as necessary for training purposes.
Ability to pass law enforcement screening and possess clean personal history regarding child endangerment.
To apply for this position, submit resume and cover letter to Jonathan Chambers at Jonathan@cvfriendsofthefamily.org or mail to 5250 N Park Place NE #109, Cedar Rapids, IA 52402 no later than Monday May 22nd.
Job Title: Director of Development
Reports To: Executive Director
Position Status: Full-time Salaried Position
Job Summary: This position will lead the agency’s fundraising and resource development efforts, develop marketing strategies that promote agency involvement, complete the annual report, and strengthen the CVFF endowment.
Crisis Services Functions:
1. Exhibit a belief in non-violence and a willingness to advocate on behalf of victims and their children who are affected by rape, sexual assault or domestic violence in a non-discriminating manner.
2. Uphold the belief that quality client services are the top priority.
3. Maintain current understanding and knowledge of sexual assault and domestic violence issues including Iowa Code providing comprehensive support and advocacy services to the fullest extent of the law.
4. Provide emotional support and advocacy to victims of domestic violence, sexual assault which may include, but is not limited to, crisis counseling, information/referrals, follow up and client transportation
5. Comply with state advocacy training/certification requirements as well as confidentiality as defined by Iowa Code and state coalitions. Achieve and maintain required certification.
Perform other work assignments as requested/needed.
Transitional Housing Functions:
- Assist Housing Staff in the completion of the in-person uniform Social History Assessment as part of the transitional housing program eligibility determination. .
- Respond to phone calls and personal contacts with current and potential Housing participants and provide necessary information regarding availability of services.
Duties specific to Development Director:
- Work with Grants & Communications Coordinator to identify and prepare grant proposals supporting existing and new programming.
- Work with Executive Director on development of marketing strategies related to programming, as well as volunteer and community engagement.
- Prepare, write, and mail quarterly newsletter, in both paper and email form, containing articles and images that help public understand the mission of the agency.
- Development and completion of agency’s annual report.
- Respond to all inquiries through the website regarding donation needs and signing up for the newsletter.
- Respond to all community requests for speakers about agency involvement, and coordinate the appropriate staff person to deliver the presentation.
- Lead current and new fundraising events, utilizing committees and board members as necessary.
- Oversee the Grants & Communications Coordinator’s management of the agency website and social media.
- Oversee the Volunteer Manager’s recruitment, placement, coordination, and appreciation of all agency volunteers.
- Provide general supervisory support to the Grants & Communications Coordinator and Volunteer Manager.
- Oversee the quality of donor data in the E-Tapestry system in conjunction with the Administrative Assistant.
- Provide regular reports to the Executive Director on incomes through the E-Tapestry system.
- Provide vision and management of Cedar Valley Friends of the Family’s development/marketing strategies in 20 county region which includes both urban and rural communities.
- Lead the development of foundation and corporate support programs.
- Develop and implement annual fundraising plan, in coordination with the Executive Director, including strategies and goals related to securing both immediate and long-term support.
- Active member of management team: participates in developing program planning and operational budgets.
- Attend staff meetings, retreats, and board meetings. Report to Executive Director and Board on the effectiveness of fundraising strategies and donor engagement.
- Attend meetings, seminars, and networking events on behalf of CVFF
- Perform other duties as requested by the Executive Director.
- Bachelor Degree in social work, public communications or marketing with combination of equivalent education and experience.
- Excellent interpersonal, verbal and written communication skills and public speaking skills.
- Strong analytic and strategic thinking skills.
- Must possess the ability to meet deadlines and manage complex interrelated tasks simultaneously.
- Ability to work independently and as a team.
- Ability to personally solicit gifts from individuals, corporations, businesses and foundation donors.
- Ability to complete mandatory training to qualify as a victim advocate within 30 days of employment.
- Ability to travel throughout the 20 county service area.
- Ability to pass law enforcement screening and possess clean personal history regarding child endangerment.
- Creative energy and initiative to design and implement new fundraising ideas.
To apply for this position, submit resume and cover letter to Ben Brustkern at Ben@cvfriendsofthefamily.org or mail to 3835 W 9th Street Waterloo, IA 50702 no later than Friday, May 19th.
Job Title: Part-time Shelter Advocate
Position Status: Hourly Position
Job Summary: Provide advocacy services to those fleeing domestic violence and sexual assault
at the emergency Friends’ House shelter and over 24 hour crisis line.
Crisis Services Functions:
1. Exhibit a belief in non-violence and a willingness to advocate on behalf of victims and their children who are affected by domestic violence and rape / sexual assault in a non-discriminating manner.
2. Provide comprehensive support and advocacy to victims of DV/SA who seek services through CVFF 24 hour crisis line and emergency shelter.
3. Achieve consistent safe and secure services adhering to and enforcing written procedures.
4. While on duty provide supervision of the shelter facility and provide direct victim services to persons in the shelter according to agency procedures.
5. Maintain advocacy network with community professionals and service providers.
6. Maintain up-to-date familiarity with agency policy and procedures regarding crisis intervention in order to exercise good judgement in various situations.
7. Respond to crisis calls and provide crisis intervention to victims and their children requesting emergency shelter and transportation assistance.
8. Administer intake and departure forms with shelter clients.
9. Assess client needs and work with clients to achieve their goals and objectives.
10. Implement agency policies to maintain constant safety of sheltered victims and their children.
11. Maintain a flexible work schedule as necessary to meet victim’s needs.
12. Maintain an immediate awareness of all shelter activity and crisis line responsibilities as defined in the shelter operations manual with particular attention to the demands of overnight shifts.
13. Complete client contact sheets on daily basis including statistical data and information pertinent to victim services provided by the employee.
14. Complete timesheets and employee paperwork.
15. Maintain advocate certification requirements and complete necessary paperwork.
16. Attend Cedar Valley Friends of the Family Night Staff meetings.
17. Comply with the policies and procedures set by the Cedar Valley Friends of the Family administration.
18. Work with on-call person to coordinate services/respond to requests.
19. Research and update Referral Guide.
20. Assist day staff with developing activities and programs for clients in shelter.
21. Assist with processing and organizing donations.
22. Log client donations in to the Donation Tracking spreadsheet
23. Input Hotline calls into Alice database.
24. Maintain a clean and safe shelter environment and report maintenance issues to shelter coordinator. Complete nightly check of cleaning list, finish any incomplete cleaning tasks and report these to shelter coordinator
25. Inform Shelter Coordinator of low supplies.
26. Perform other work assignments as requested.
- Complete SPDAT screenings over the hotline and with clients staying in shelter, collecting all information needed to assess for housing barriers and identify access to programming.
- Understand the basics of the agency’s housing programs and refer clients/callers with specific questions an appropriate staff member
1. High School Graduate with a minimum of two years work experience.
3. Ability to complete mandatory training to qualify as a victim advocate within 30 days of employment.
4. Ability to travel throughout the rural service area to provide in-person advocacy and transportation services and to other locations within the state as necessary for training purposes.
To apply for this position, submit a resume and cover letter to Heather@cvfriendsofthefamily.org or mail to Heather Clark at PO Box 784 Waverly, IA 50677. This position will remain posted until filled.
Cedar Valley Friends of the Family’s Core Values:
Services are centered around the client’s needs and goals.
We are non-judgmental and value the client’s strengths.
We will succeed where others have failed.
We will go above and beyond what is expected.
Our service is not average and we are not an average organization.
We will be creative, open minded, and innovative with client services.
We are determined that our success lies within the client.
We will be on time and respectful of others time.
We may see them as clients but it is truly customer service.
Embrace and drive change
We are a social change agency.
We can change the world. The job we do allows us to have this vision and each person we successfully help moves us closer to that goal.
We acknowledge that change is necessary. Not only for our clients but within our own lives.
We must take opportunities to educate and drive change when challenged.
We understand that the agency must evolve to grow and succeed.
Never accept or be too comfortable with the status quo.
We continue to evolve in programming, client services, community education, and how we use resources.
We embrace diversity and differences in people. We understand that diversity is to be celebrated.
Pursue Growth and Learning
It is important to constantly challenge and stretch yourself not only in your job but in your personal life.
We believe that within every employee there is more potential than he or she realizes.
Our goal is to help you unlock that potential in a joint effort.
We encourage risk taking and innovation. Not every mistake is a problem. When we take risks mistakes will happen, but this will allow us to grow and learn.
No matter how much better we get, we’ll always have hard work to do, we will never be done.
There are no experts in what we are doing. Every day we are striving towards becoming the experts.
Open and Honest Communication
We will trust our teammates. With that trust we will accomplish much more.
We will always act with integrity in our relationships, to be compassionate, friendly, and loyal. We are teammates and will support each other in and out of the community.
We will respect each other and their ideas. We will give constructive feedback and not be defensive in our reactions.
We want everyone to always go the extra mile in encouraging thorough, complete, and effective communication with clients, the community, grantors, and each other.
We acknowledge that communication is difficult but that effective communication will help everyone understand the big picture of what we are accomplishing.
We will create an environment that is friendly, warm, and exciting.
We believe that some of the best ideas can come from the bottom up. We encourage all employees to bring those ideas to the table.
The best team members will take initiative when they notice issues so that the team and agency can succeed.
Team members will take ownership of issues and collaborate with other team members whenever challenges arise.
We will strive to encourage and support one another in all aspects of our lives and work. We understand that constructive criticism is positive and necessary for us to achieve goals.
Team members will have a positive influence on one another and everyone they encounter.
We will strive to eliminate cynicism and negative interactions.
We will create harmony with other teammates and all people we come in contact with.
We will have fun at work. We encourage you be humorous and silly. It is ok to be a little weird.
We watch out for each other, care for each other, go above and beyond for each other, because we trust and believe in each and every one of our teammates.
Do More With Less
We understand that we have limited resources, but that does not stop us from delivering the best services.
We are good stewards of other people’s money. We are transparent in all we do.
We will communicate our needs to the community for client and employee support.
We will take on big challenges and see them through.
We believe in working hard and putting in the extra effort to get things done.
We will continuously seek opportunities to be more efficient.
We are proud that we do more with less and will never let that affect our outcomes.
Lack of resources is not an excuse, but a reason to be creative and innovative.
We will only be successful with strong multi-tasking skills.
We don’t always have the answers.
We celebrate our successes as individuals and teams, and we are not arrogant.
We treat others as they want to be treated.
We understand that our success relies on each and everyone one of us as a positive team player.
We believe that the clients, teammates and agency take precedent over the individual. We all work together not as one.
We carry ourselves with a quiet confidence and believe, that in the long run, our character will speak for itself