Thank you for your interest in employment with Cedar Valley Friends of the Family.  Cedar Valley Friends of the Family is dedicated to providing meaningful and quality services to persons regardless of race, color, ethnicity, national origin, age, sex, gender identity and expression, sexual orientation, ability, marital status, socio-economic status, and religion. We celebrate diversity and strive to meet each individual’s culturally specific needs.  Our agency embraces these same beliefs in our employment practices, and encourage all interested persons to respond to job postings regardless of any identities held in the classes stated above.

Please see below for open positions and directions on how to apply.


 Job Title:   Prevention Education Coordinator

Reports To:   Director of Operations

Position Status:  Full-time Salaried Position

Job Summary:   Coordinate and implement violence prevention programming within identified counties. Work with schools and community groups to engage members in violence prevention.

Essential Responsibilities:

  1. Exhibit a belief in non-violence and a willingness to advocate on behalf of victims and their children who are affected by rape, sexual assault, domestic violence, human trafficking, or other types of violent crime in a non-discriminating manner.
  1. Uphold the belief that quality client services are the top priority.
  2. Maintain current understanding and knowledge of sexual assault and domestic violence issues including Iowa Code providing comprehensive support and advocacy services to the fullest extent of the law.
  3. Promote a healthy work environment.
  4. Establish working relationships with area professionals, service providers and the community at-large focusing on domestic violence, sexual assault, and human trafficking while promoting a positive reputation of CVFF.
  5. Attend CVFF staff meetings as scheduled.
  6. Maintain up-to-date familiarity with agency policy and procedures in order to exercise good judgment in various situations.
  7. Comply with agency policies and procedures.
  8. Maintain accurate data and submit reports, including statistical data, as required.
  9. Assist the agency in providing public education and training regarding issues of domestic violence, sexual assault, and human trafficking specifically as it pertains to children who have witnessed and/or experienced violence.  Provide presentations to community groups as requested by administration.
  10. Assist with training sessions for volunteers and employees.
  11. Help maintain building order and cleanliness.  Maintain tidy and organized work space, keeping confidential any client/program participant information.
  12. Perform other work assignments as requested/needed.

Duties specific to Violence Prevention:

  1. Coordinate all trainings and curriculum throughout identified counties and train and oversee skilled volunteers and interns to deliver the presentations in schools.
  2. Implement “Think First, Stay Safe” in local elementary schools.
  3. Train professionals in regional child-serving agencies on preventing, identifying, and responding to children exposed to violence, including but not limited to the “Stewards of Children” program.
  4. Coordinate and implement “Any Kid, Anywhere” training to schools in identified counties, as well as schools in other communities as requested.
  5. Assist with program staff and volunteer training as requested.
  6. Assist with training of MOU partners as requested.
  7. Coordinate and implement bullying and teen dating violence prevention programming as requested in schools in identified counties.
  8. Provide technical assistance to a men’s group for violence prevention/social change.
  9. Implement Coaching Boys In to Men curriculum into local high schools’ male athletic teams in identified counties.
  10. Collaborate with UNI’s Violence Prevention Center to identify and support community need.
  11. Coordinate and implement presentations and trainings in the community on being active bystanders.
  12. Include electronic outreach/education such as Facebook, email, and website communication.
  13. Develop materials to address resource gaps in areas of child abuse prevention.
  14. Understand the Spectrum of Prevention Model, the Social-Ecological Model, and other relevant tools and be able to identify what they lend to prevention work.
  15. Understand rape culture and the ways in which CVFF is a critical piece in promoting social change.
  16. Understand and adapt to service changes in the field at the national, state or local level.
  17. Know applicable community resources and connect program participants to them as applicable.
  18. Know and understand the Iowa and federal laws on child abuse and child sexual abuse.
  19. Participate in local Child Abuse Prevention Councils.
  20. Complete reporting related to prevention activities as required.
  21. Assess prevention needs and opportunities throughout Northeast Iowa.
  22. Participate in agency needs assessment, planning, implementation, evaluation and grant writing as coordinated by Director of Operations, Grant and Development Director, or Executive Director.
  23. Perform other duties as requested by direct supervisor or Executive Director.

Position Qualifications:      

  1. Bachelor Degree in Social Work, Family Services, or related field or combination of equivalent education and experience.
  2. Previous experience in crisis counseling, networking, advocacy and crisis intervention skills preferred.
  3. Must demonstrate ability to organize, prioritize and plan work to meet deadlines; behavior management techniques, confidentiality and observation/recording techniques.
  4. Ability to determine individual skill levels and adapt information and advocacy materials for age appropriate understanding and use.
  5. Ability to complete mandatory training to qualify as a victim advocate within 30 days of employment.
  6. Ability to travel throughout the fourteen-county service area to provide in-person advocacy services and to other locations within the state as necessary for training purposes.
  7. Ability to pass law enforcement screening and possess clean personal history regarding child endangerment.

To apply for this position, submit a resume and cover letter to Kelley Schmitz at or mail to 3835 W. 9th Street Waterloo, IA 50702 no later than July 12, 2017.


Job Title:  Housing Support Specialist

Reports To:  Housing Services Manager

Position Status:  Full-time Salaried Position

Job Summary:  Northeast Iowa Permanent Housing Program is a scattered site permanent supportive housing program that promotes consumer choice in housing within theprivate rental market.  The Housing Support Specialist assists with housing search and placement along with leveraging supportive services that will assist the participant household to maintain permanent housing.

Provide a variety of office and field activities to manage and monitor a transition-in-place program for homeless individual and families, perform direct clientservices, and compile related documentation.

Essential Responsibilities:

  1. Exhibit a belief in non-violence and a willingness to advocate on behalf of victims and their children whoare affected by rape, sexual assault, domestic violence, or homelessness in a non-discriminating manner.  Exhibit a belief in a Housing First model.
  2. Uphold the belief that delivering the best client services is the agency’s top priority.
  3. Provide on-going emotional support and encouragement to clients.
  4. Develop and maintain a rapport with clients through open and honest communication.
  5. Promote a healthy work environment.
  6. Establish working relationships with area professionals, service providers, and the community at-large focusing on homelessness, sexual assault, and domestic violence while promoting a positive reputation of CVFF.
  7. Work as a team member in solving problems and improving service delivery.
  8. Maintain up to date familiarity with agency policy and procedures in order to exercise good judgment in various situations.
  9. Assist the agency in providing public education and training regarding issues of homelessness.
  10. Attend work as scheduled, including but not limited to meeting with participants on a weekly basis, staff meetings, trainings, etc.
  11. Comply with state advocacy training/certification requirements as well as confidentiality as defined by Iowa Code and state coalitions. Achieve and maintain required certification.
  12. Assist in developing and coordinating victim services to reach under-served groups within the CVFF service area, including rural elderly, disabled and isolated people.
  13. Comply with agency policies and procedures.
  14. Attend required trainings and maintain required certifications.
  15. Perform other work assignments as requested/needed.

Duties Specific to Housing Support Specialist: 

  1. Assess housing barriers of homeless individuals and families to determine housing and service needs.
  2. Answer questions of potential participants and/or community organizations interested in more information about the housing programs.
  3. Develop a housing plan with participants.  This shall include the social history information to determine participant’s needs, goals, and eligibility.
  4. Assist participants in locating and securing housing of their choice.  Complete housing inspections and submit recommendation for housing placement approval to the Housing Services Manager and the Executive Director.
  1.    Verify household income and provide recommendation of continued monthly rent assistance from program.
  1. Request and obtain written pre-approval for program expenditures related to participant supportive services.
  2. Create and maintain consistent communication channels, both verbal and written, between several parties (i.e. participant, landlord, referral sources, collaborating agencies, debtors, etc.)
  3. Provide mediation and advocacy with landlords on the participant’s behalf to develop a workable plan to obtain and/or maintain housing.  Serve as an ongoing liaison between property managers/landlords and participants.
  4. Provide information and referral assistance regarding available support from appropriate social service agencies and/or community programs.
  5. Assist in development of and encourage adherence to a personal budget through proactive housing and budget counseling sessions.  Provide budget counseling and education to assist participants in establishing payment plans for bills and past debts.
  6. Assist participants in development of a strength-based/solution-focused individualized goal and action plan that promotes permanent housing and self-sufficiency.
  7. Develop an effective, timely referral network in order to ensure ongoing direction and support as needed.
  8. Conduct ongoing assessments to identify participant strengths and barriers to stability and assist participants in reducing barriers and linking to resources and services.  Assessments should be completed at a minimum of once a quarter and a maximum of semi-annually.
  9. Take an active role in all home visits and follow up meetings to ensure stability and further progress towards self-sufficiency; this includes support, advocacy, reducing isolation, listening, problem solving, and identification of resources.
  10. Utilize creative techniques, including the use of technology, to communicate with clients who are housed throughout the region.
  11. Apply knowledge of landlord/tenant rights and responsibilities to educate participants of their rights and responsibilities.
  12. Maintain comprehensive case notes, files, and appropriate documentation of services in each participant case files, per HUD audit requirements.  Paperwork must be completed and in the files within 7 days of contact.  This includes, but is not limited to intake, discharge, and follow-up paperwork and documentation.
  13. Transport participants as deemed necessary.  Transportation requirements should be limited to housing and job searches and occasional visit to relevant social service agencies.
  14. Collect and report program data, including but not limited to HMIS reporting and funders’ required data.  Maintain/track participant data for entry in the HUD Annual Progress Report (APR).
  15. Understand and adapt to service changes in the field at the local, state, or national level.
  16. Participate in agency needs assessment, planning, implementation, evaluation, and grant writing as coordinated by the Housing Services Manager or Executive Director.
  17. Represent CVFF at community and other program development meetings as requested.
  18. Assist in on-going coordination and management of the donations given to CVFF from community persons and ensure timely distribution to any CVFF participants.

Position Qualifications:

  1. Bachelor’s Degree in Social Work or related field.  Documented casework experience may be substituted for degree.
  2. Prefer previous experience in working with homeless populations and domestic violence program and demonstrated competency in crisis networking and crisis intervention skills.
  3. Must demonstrate concepts of how to organize, prioritize and plan work to meet deadlines, establish and monitor casework plans, data collection principles and utilize confidentiality requirements.
  4. Must demonstrate knowledge of Microsoft Office Software and basic computer skills.
  5. Ability to drive and travel throughout the nine county service areas to provide support services as needed.

To apply for this position, submit a resume and cover letter to Leah Churchill at or mail to PO Box 784 Waverly, IA 50677 no later than June 23, 2017.


Job Title:   Part-time Shelter Advocate

Reports to:   Shelter Services ManagerNicole Quote

Position Status:  Hourly Position

Job Summary:  Provide advocacy services to those fleeing domestic violence and sexual assault

at the emergency Friends’ House shelter and over 24 hour crisis line.

Crisis Services Functions:

1.       Exhibit a belief in non-violence and a willingness to advocate on behalf of victims and their children who are affected by domestic violence and rape / sexual assault in a non-discriminating manner.

2.       Provide comprehensive support and advocacy to victims of DV/SA who seek services through CVFF 24 hour crisis line and emergency shelter.

3.       Achieve consistent safe and secure services adhering to and enforcing written procedures.

4.       While on duty provide supervision of the shelter facility and provide direct victim services to persons in the shelter according to agency procedures.

5.       Maintain advocacy network with community professionals and service providers.

6.       Maintain up-to-date familiarity with agency policy and procedures regarding crisis intervention in order to exercise good judgement in various situations.

7.       Respond to crisis calls and provide crisis intervention to victims and their children requesting emergency shelter and transportation assistance.

8.       Administer intake and departure forms with shelter clients. 

9.       Assess client needs and work with clients to achieve their goals and objectives. 

10.    Implement agency policies to maintain constant safety of sheltered victims and their children.

11.    Maintain a flexible work schedule as necessary to meet victim’s needs.

12.    Maintain an immediate awareness of all shelter activity and crisis line responsibilities as defined in the shelter operations manual with particular attention to the demands of overnight shifts.

13.    Complete client contact sheets on daily basis including statistical data and information pertinent to victim services provided by the employee.

14.    Complete timesheets and employee paperwork.

15.    Maintain advocate certification requirements and complete necessary paperwork.

16.    Attend Cedar Valley Friends of the Family Night Staff meetings.  

17.    Comply with the policies and procedures set by the Cedar Valley Friends of the Family administration.

18.    Work with on-call person to coordinate services/respond to requests.

19.    Research and update Referral Guide. 

20.    Assist day staff with developing activities and programs for clients in shelter.

21.    Assist with processing and organizing donations.

22.    Log client donations in to the Donation Tracking spreadsheet

23.    Input Hotline calls into Alice database.

24.    Maintain a clean and safe shelter environment and report maintenance issues to shelter coordinator.  Complete nightly check of cleaning list, finish any incomplete cleaning tasks and report these to shelter coordinator

25.    Inform Shelter Coordinator of low supplies.

26.    Perform other work assignments as requested.

Housing Responsibilities

  1. Complete SPDAT screenings over the hotline and with clients staying in shelter, collecting all information needed to assess for housing barriers and identify access to programming.
  2. Understand the basics of the agency’s housing programs and refer clients/callers with specific questions an appropriate staff member                       

Position Qualifications:      

1.   High School Graduate with a minimum of two years work experience. 

2.  Previous experience in domestic violence or sexual assault and crisis intervention program preferred. 

3.  Ability to complete mandatory training to qualify as a victim advocate within 30 days of employment.

4.   Ability to travel throughout the rural service area to provide in-person advocacy and transportation services and to other locations within the state as necessary for training purposes.

To apply for this position, submit a resume and cover letter to or mail to Heather Clark at PO Box 784 Waverly, IA 50677.  This position will remain posted until filled.


Cedar Valley Friends of the Family’s Core Values:

Deliver the best client serviceLizzie quote

Services are centered around the client’s needs and goals.

We are non-judgmental and value the client’s strengths.

We will succeed where others have failed.

We will go above and beyond what is expected.

Our service is not average and we are not an average organization.

We will be creative, open minded, and innovative with client services.

We are determined that our success lies within the client.

We will be on time and respectful of others time.

We may see them as clients but it is truly customer service.

Embrace and drive change

We are a social change agency.

We can change the world.  The job we do allows us to have this vision and each person we successfully help moves us closer to that goal.

We acknowledge that change is necessary.  Not only for our clients but within our own lives.

We must take opportunities to educate and drive change when challenged.

We understand that the agency must evolve to grow and succeed.

Never accept or be too comfortable with the status quo.

We continue to evolve in programming, client services, community education, and how we use resources.

We embrace diversity and differences in people.  We understand that diversity is to be celebrated.

Pursue Growth and Learning

It is important to constantly challenge and stretch yourself not only in your job but in your personal life.

We believe that within every employee there is more potential than he or she realizes.

Our goal is to help you unlock that potential in a joint effort.

We encourage risk taking and innovation. Not every mistake is a problem. When we take risks mistakes will happen, but this will allow us to grow and learn.

No matter how much better we get, we’ll always have hard work to do, we will never be done.

There are no experts in what we are doing.  Every day we are striving towards becoming the experts.

Open and Honest Communication

We will trust our teammates.  With that trust we will accomplish much more.

We will always act with integrity in our relationships, to be compassionate, friendly, and loyal.  We are teammates and will support each other in and out of the community.

We will respect each other and their ideas.  We will give constructive feedback and not be defensive in our reactions.

We want everyone to always go the extra mile in encouraging thorough, complete, and effective communication with clients, the community, grantors, and each other.

We acknowledge that communication is difficult but that effective communication will help everyone understand the big picture of what we are accomplishing.


We will create an environment that is friendly, warm, and exciting.

We believe that some of the best ideas can come from the bottom up.  We encourage all employees to bring those ideas to the table.

The best team members will take initiative when they notice issues so that the team and agency can succeed.

Team members will take ownership of issues and collaborate with other team members whenever challenges arise.

We will strive to encourage and support one another in all aspects of our lives and work.  We understand that constructive criticism is positive and necessary for us to achieve goals.

Team members will have a positive influence on one another and everyone they encounter.

We will strive to eliminate cynicism and negative interactions.

We will create harmony with other teammates and all people we come in contact with.

We will have fun at work.  We encourage you be humorous and silly.  It is ok to be a little weird.

We watch out for each other, care for each other, go above and beyond for each other, because we trust and believe in each and every one of our teammates.

 Do More With Less

We understand that we have limited resources, but that does not stop us from delivering the best services.

We are good stewards of other people’s money.  We are transparent in all we do.

We will communicate our needs to the community for client and employee support.

We will take on big challenges and see them through.

We believe in working hard and putting in the extra effort to get things done.

We will continuously seek opportunities to be more efficient.

We are proud that we do more with less and will never let that affect our outcomes.

Lack of resources is not an excuse, but a reason to be creative and innovative.

We will only be successful with strong multi-tasking skills.

Be Humble

We don’t always have the answers.

We celebrate our successes as individuals and teams, and we are not arrogant.

We treat others as they want to be treated.

We understand that our success relies on each and everyone one of us as a positive team player.

We believe that the clients, teammates and agency take precedent over the individual.   We all work together not as one.

We carry ourselves with a quiet confidence and believe, that in the long run, our character will speak for itself