Jobs

Thank you for your interest in employment with Friends of the Family. We are dedicated to providing meaningful and quality services to persons regardless of race, color, ethnicity, national origin, age, sex, gender identity and expression, sexual orientation, ability, marital status, socio-economic status, and religion. We celebrate diversity and strive to meet each individual’s culturally specific needs.  Our agency embraces these same beliefs in our employment practices, and encourage all interested persons to respond to job postings regardless of any identities held in the classes stated above.

Please see below for open positions and directions on how to apply.

Job Title:  Part-time Shelter Advocate

Reports to:  Shelter Services Manager

Position Status:   Hourly Position

Job Summary:   Provide advocacy services to those fleeing domestic violence and sexual assault at the emergency Friends’ House shelter and over 24 hour crisis line.

***Evening, weekend, and holiday shifts required***

Crisis Services Functions:

  1. Exhibit a belief in non-violence and a willingness to advocate on behalf of victims and their children who are affected by domestic violence and rape / sexual assault in a non-discriminating manner.
  2. Provide comprehensive support and advocacy to victims of DV/SA who seek services through CVFF 24 hour crisis line and emergency shelter.
  3. Achieve consistent safe and secure services adhering to and enforcing written procedures.
  4. While on duty provide supervision of the shelter facility and provide direct victim services to persons in the shelter according to agency procedures.
  5. Maintain advocacy network with community professionals and service providers.
  6. Maintain up-to-date familiarity with agency policy and procedures regarding crisis intervention in order to exercise good judgement in various situations.
  7. Respond to crisis calls and provide crisis intervention to victims and their children requesting emergency shelter and transportation assistance.
  8. Administer intake and departure forms with shelter clients.
  9. Assess client needs and work with clients to achieve their goals and objectives.
  10. Implement agency policies to maintain constant safety of sheltered victims and their children.
  11. Maintain a flexible work schedule as necessary to meet victim’s needs.
  12. Maintain an immediate awareness of all shelter activity and crisis line responsibilities as defined in the shelter operations manual with particular attention to the demands of overnight shifts.
  13. Complete client contact sheets on daily basis and information pertinent to victim services provided by the employee.
  14. Carry out daily cleaning and maintenance of the shelter facility according to agency operating procedures.
  15. Complete timesheets and employee paperwork as required.
  16. Maintain advocate certification requirements and complete necessary paperwork.
  17. Attend Cedar Valley Friends of the Family night staff meetings.
  18. Comply with the policies and procedures set by the Cedar Valley Friends of the Family
  19. Work with on-call person to coordinate services/respond to requests.
  20. Research and update Referral Guide.
  21. Assist with processing and organizing donations.
  22. Perform other work assignments as requested.

Housing Responsibilities

  1. Complete SPDAT screenings over the hotline and with clients staying in shelter, collecting all information needed to assess for housing barriers and identify access to programming.
  2. Understand the basics of the agency’s housing program and refer clients/callers with specific questions and to the appropriate employee.

Position Qualifications:

  1. High School Graduate with a minimum of two years work experience.
  2. Previous experience in domestic violence or sexual assault and crisis intervention program preferred.
  3. Ability to complete mandatory training to qualify as a victim advocate within 30 days of employment.
  4. Ability to travel throughout the rural service area to provide in-person advocacy and transportation services and to other locations within the state as necessary for training purposes.

To apply for this position, submit resume and cover letter to Heather@cvfriendsofthefamily.org or mail to PO Box 784 Waverly, IA 50677. The position will remain posted until filled.

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Job Title: Housing Services Manager

Reports To: Director of Operations

Position Status:  Full-time Salaried Position

Job Summary: Provide leadership and oversight to the agency’s homeless services programs that will ensure the highest level of participant services and program accountability with empowering a positive work environment.  Establish and maintain a network of collaborative partnerships with service related entities to facilitate optimum participant access to needed services. 

Essential Services:

1.       Exhibit a belief in non-violence and a willingness to advocate on behalf of clients and their children who are affected by domestic violence, sexual assault and/or homelessness.
2.       Serve on the CVFF leadership team.
3.       Uphold the belief that quality client services are a top priority of CVFF
4.       Promote a healthy work environment
5.       Maintain up to date familiarity of agency policy and procedures in order to exercise good judgment in various situations
6.       Represent CVFF at community and other program development meetings as requested.
7.       Provide presentations to community groups desiring to learn more about CVFF programs and services.
8.       Assist in the development of and writing of grant requests to support the on-going services of CVFF
9.       Comply with project policies and procedures as defined by the administration of CVFF
10.    Attend agency staff meetings
11.    Complete other duties as requested by Director of Operations or Executive Director.
12.    Participate in client staffing as needed to facilitate CVFF’s thorough provision of services.
13.    Assist in developing agency outreach materials for the purpose of education, prevention and public awareness for both adult and teen-age use.
14.    Provide pre-approval over-sight for program expenditures related to participant needs and supportive services as requested by program staff. Submit pre-approval of expenditures to Executive Director for final approval
15.    Establish positive partnerships with service providers in the area served by the program to facilitate participant access to needed services.
16.    Conduct regular and on-going oversight of participant case files to ensure documentation of services and verification documents are on file according to funding sources’ expectations.

Permanent And Transitional Housing Functions:

1.       Supervise the work of all caseworkers employed by CVFF to assist Turning Point Rural Housing Program and Northeast Iowa Permanent Supportive Housing participants to facilitate each household’s achievement of permanent housing and self-sufficiency.
2.       Oversee the waiting list and ensure that it is maintained and social histories are scheduled and facilitated in a timely manner
3.       Approve all sub-contracted community services provided to assist participant households achieve permanent housing and self-sufficiency.
4.       Assist in completion of potential participant intake/social history process, as necessary.
5.       Coordinate the selection of appropriate safe housing for participants’ and submit recommendation for housing placement for approval by the Executive Director
6.       Ensure each participant is assigned to a caseworker responsible for implementing individualized services and monitor adherence to the minimum guidelines set forth in the grant for participants
7.       Ensure participants receive appropriate supportive services according to their individual needs as determined by the initial intake/social history process and continuing needs assessment.
8.       Coordinate regular participant case review meetings with caseworkers to identify participant needs, progress and program compliance status
9.       Coordinate arrangements and utilization of appropriate basic life skills training for participants as needed.
10.    Maintain the client services data system utilizing Alice data management software to generate regular up to date reports for the review and generation of the required HUD Annual Progress Review (APR) report
11.    Serve as meeting facilitator of staffings as arranged by case workers bringing together participant and all support services providers as a means of assessing each program participant’s need for and the utilization of community support services.
12.    Work to ensure all goals stated in the Continuum of Care grant are fulfilled, maintaining necessary documentation with a full progress report prepared for annual grant renewal.
13.    Coordinate efforts toward maintaining quarterly Continuum of Care meetings with representatives of service providers as defined in CVFF’s application for HUD funding

14.    Ensure CVFF presence at all county inter-agency and housing related meetings throughout the nine county area.

15.    Perform other work assignments as needed/requested by Director of Operations.

Position Qualifications:

  1. Bachelor Degree in social work, or related field or documentation of combination of equivalent education and experience.
  2. Previous experience with homeless populations, domestic violence or sexual assault program and demonstrated competency in crisis counseling, networking, advocacy and crisis intervention skills preferred.
  3. Must demonstrate knowledge of Microsoft Office software and DOS computer.
  4. Must demonstrate concepts of how to organize, prioritize and plan work to meet deadlines; behavior management techniques, confidentiality and observation/recording techniques. .
  5. Ability to complete mandatory training to qualify as a victim advocate within 30 days of employment.
  6. Ability to travel throughout the nine county service area to provide in-person advocacy services and to other locations within the state as necessary for training purposes.
  7. Ability to pass law enforcement screening and possess clean personal history regarding child endangerment.

To apply for this position, submit a resume and cover letter to Kelley Schmitz at Kelley@cvfriendsofthefamily.org or mail to 3835 W. 9th Street Waterloo, IA 50702 no later than September 15, 2017.

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Job Title: Office Manager

Reports To:  Director of Operations

Position Status:  Full-time, Non-exempt, Salaried Position

Job Summary: Manages and provides office support and administrative functions to agency.  Duties include clerical, technical, and project-based work with all agency departments and programs.

Essential Services:

  1. Exhibit a belief in non-violence and a willingness to advocate on behalf of survivors of violence, at risk youth, and those experiencing homelessness in a non-discriminating manner.
  2. Uphold the belief that quality client services are our top priority.
  3. Promote a healthy work environment.
  4. Work as a team member in solving problems and improving service delivery.
  5. Maintain up to date familiarity with agency policy and procedures in order to exercise good judgment in various situations and comply with those policies and procedures.
  6. Attend agency staff meetings and other program/department meetings as assigned.
  7. Complete other duties as requested by agency directors.

Operations Responsibilities:                      

  1. Ensure administrative coverage for the Waterloo and Waverly offices during business hours for welcoming response to phone calls and on-site visitors. Oversees administrative volunteers working in the Waterloo and Waverly offices.
  2. Perform general clerical duties to include but not limited to: printing, photocopying, scanning, faxing, filing, typing and composing, proofreading, etc. Create and modify agency documents using Microsoft Office.
  3. Schedule and oversee maintenance and cleanliness of Waterloo and Waverly offices and support outreach staff in navigating maintenance support for their offices.
  4. Manage technology support requests and serves as the primary contact for Bergan KDV and other tech supports. Maintain back-up systems daily.
  5. Program Shoretel phones for staffing of the agency crisis line each day.
  6. Coordinate agency donation intake by staffing offices during donation times, assessing inventory for needed items, communicating with donors who have questions.
  7. Assist in planning for All-Staff Meetings: reserving venue, building agendas, and recording and sending meeting minutes.
  8. Maintain agency data entry including but not limited to: mailing lists, staff phone directory, supply orders, etc.
  9. Prices and purchases supplies for offices and programs.
  10. Work with Operations Director to post open positions and initiate the hiring process. Provides support to get new employees set up for onboarding to the agency.
  11. Supports users with the Purely HR system and updates employee status for benefit allowance.
  12. Scan and email grant contracts to Executive Director, Operations Director, Fiscal Director, and Grant and Communications Coordinator.

Fiscal Responsibilities:

  1. Open and distribute mail. Coordinate delivery of outgoing mail at the end of the day.
  2. Mail agency checks.

Development Responsibilities:

  • Supports in the development of marketing materials using Publisher, Adobe, Microsoft Office, graphics, etc.
  • Maintain the department’s data including donations/donors, sponsorships, mailing lists, etc.
  • Distribute thank you letters to donors.
  • Provide support with agency mass mailings (newsletters, appeals, campaigns, reports, etc.) including but not limited to proof-reading, editing, printing, and distribution.
  • Participates in planning and staffing fundraising events

 

Executive Responsibilities:

  1. Works with Executive Director to provide support and needed materials to the Board of Directors including meeting agendas, program information, new board members packets, etc.
  2. Maintains current list of Board of Directors with updated contact information, as well as list of former board members.

Position Qualifications:

  1. Basic reading, writing, and arithmetic skills required. This is normally acquired through a high school diploma or equivalent.
  2. Knowledge of Microsoft Office and telephone protocol. Duties require professional, verbal, and written communication skills. This is normally acquired through one or more years of clerical experience.
  3. Must demonstrate concepts of how to organize, prioritize and plan work to meet deadlines, confidentiality and observation/recording techniques.
  4. Ability to complete mandatory training to qualify as a victim advocate within 30 days of employment.
  5. Ability to pass law enforcement screening and possess clean personal history regarding child endangerment.

To apply for this position, submit a resume and cover letter to Kelley Schmitz at Kelley@cvfriendsofthefamily.org or mail to 3835 W. 9th Street Waterloo, IA 50702 no later than September 18, 2017.

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Job Title:  Housing Support Specialist

Reports To: Housing Services Manager

Position Status:  Full-time Salaried Position

Job Summary: Turning Point Rural Housing Project is a scattered site transition-in-place program that promotes consumer choice in housing within the private rental market.  The Housing Support Specialist assists with the housing search and placement along with leveraging supportive services that will assist the participant household to maintain permanent housing. Perform a variety of office and field activities to manage and monitor a transition- in-place program for homeless individuals and families, provide direct client  services, and compile related paperwork.

Essential Responsibilities:

  1. Exhibit a belief in non-violence and a willingness to advocate on behalf of victims and their children who
  2. are affected by rape, sexual assault, domestic violence, or homelessness in a non-discriminating manner. Exhibit a belief in a Housing First model.
  3. Uphold the belief that delivering the best client services is the agency’s top priority.
  4. Provide on-going emotional support and encouragement to clients.
  5. Develop and maintain a rapport with clients through open and honest communication.
  6. Promote a healthy work environment.
  7. Establish working relationships with area professionals, service providers, and the community at-large focusing on homelessness, sexual assault, and domestic violence while promoting a positive reputation of CVFF.
  8. Work as a team member in solving problems and improving service delivery.
  9. Maintain up to date familiarity with agency policy and procedures in order to exercise good judgment in various situations.
  10. Assist the agency in providing public education and training regarding issues of homelessness.
  11. Attend work as scheduled, including but not limited to meeting with participants on a weekly basis, staff meetings, trainings, etc.
  12. Comply with state advocacy training/certification requirements as well as confidentiality as defined by Iowa Code and state coalitions. Achieve and maintain required certification.
  13. Assist in developing and coordinating victim services to reach under-served groups within the CVFF service area, including rural elderly, disabled and isolated people.
  14. Comply with agency policies and procedures.
  15. Attend required trainings and maintain required certifications.
  16. Perform other work assignments as requested/needed.

Duties Specific to Housing Support Specialist:

  1. Assess housing barriers of homeless individuals and families to determine housing and service needs.
  2. Answer questions of potential participants and/or community organizations interested in more information about the housing programs.
  3. Develop a housing plan with participants. This shall include the social history information to determine participant’s needs, goals, and eligibility.
  4. Assist participants in locating and securing housing of their choice. Complete housing inspections and submit recommendation for housing placement approval to the Housing Services Manager and the Executive Director.
  1.    Verify household income and provide recommendation of continued monthly rent assistance from program.
  2. Request and obtain written pre-approval for program expenditures related to participant supportive services.
  3. Create and maintain consistent communication channels, both verbal and written, between several parties (i.e. participant, landlord, referral sources, collaborating agencies, debtors, etc.)
  4. Provide mediation and advocacy with landlords on the participant’s behalf to develop a workable plan to obtain and/or maintain housing. Serve as an ongoing liaison between property managers/landlords and participants.
  5. Provide information and referral assistance regarding available support from appropriate social service agencies and/or community programs.
  6. Assist in development of and encourage adherence to a personal budget through proactive housing and budget counseling sessions. Provide budget counseling and education to assist participants in establishing payment plans for bills and past debts.
  7. Assist participants in development of a strength-based/solution-focused individualized goal and action plan that promotes permanent housing and self-sufficiency.
  8. Develop an effective, timely referral network in order to ensure ongoing direction and support as needed.
  9. Conduct quarterly assessments to identify participant strengths and barriers to stability and assist participants in reducing barriers and linking to resources and services.
  10. Take an active role in all home visits and follow up meetings to ensure stability and further progress towards self-sufficiency; this includes support, advocacy, reducing isolation, listening, problem solving, and identification of resources.
  11. Utilize creative techniques, including the use of technology, to communicate with clients who are housed throughout the region.
  12. Apply knowledge of landlord/tenant rights and responsibilities to educate participants of their rights and responsibilities.
  13. Maintain comprehensive case notes, files, and appropriate documentation of services in each participant case files, per HUD audit requirements. Paperwork must be completed and in the files within 7 days of contact. This includes, but is not limited to intake, discharge, and follow-up paperwork and documentation.
  14. Transport participants as deemed necessary. Transportation requirements should be limited to housing and job searches and occasional visit to relevant social service agencies.
  15. Collect and report program data, including but not limited to HMIS reporting and funders’ required data.  Maintain/track participant data for entry in the HUD Annual Progress Report (APR).
  16. Understand and adapt to service changes in the field at the local, state, or national level.
  17. Participate in agency needs assessment, planning, implementation, evaluation, and grant writing as coordinated by the Housing Director or Executive Director.
  18. Represent CVFF at community and other program development meetings as requested.
  19. Assist in on-going coordination and management of the donations given to CVFF from community persons and ensure timely distribution to any CVFF participants.

Position Qualifications:

  1. Bachelor’s Degree in Social Work or related field. Documented casework experience may be substituted for degree.
  2. Prefer previous experience in working with homeless populations and domestic violence program and demonstrated competency in crisis networking and crisis intervention skills.
  3. Must demonstrate concepts of how to organize, prioritize and plan work to meet deadlines, establish and monitor casework plans, data collection principles and utilize confidentiality requirements.
  4. Must demonstrate knowledge of Microsoft Office Software and basic computer skills.
  5. Ability to drive and travel throughout the nine county service areas to provide support services as needed.

Interested applicants can submit a resume and cover letter to Leah at PO Box 784 Waverly, IA 50677 or email to Leah@cvfriendsofthefamily.org. Deadline to apply is September 15, 2017.

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Job Title: Youth & Family Advocate

Reports To:  Sheltering Services Manager

Position Status:  Full-time Salaried Position

Job Summary: Provide individualized advocacy services to victims of domestic violence and sexual assault who are in need of advocacy services for their children, and are receiving emergency sheltering services at Friends’ House in Waverly.  Provide case management services within shelter, with an emphasis on transitioning shelter guests to safe, stable housing.

Crisis Services Functions:

  1. Exhibit a belief in non-violence and a willingness to advocate on behalf of victims and their children who are affected by rape, sexual assault or domestic violence in a non-discriminating manner.
  2. Uphold the belief that quality client services are the top priority.
  3. Maintain current understanding and knowledge of sexual assault and domestic violence issues including Iowa Code providing comprehensive support and advocacy services to the fullest extent of the law.
  4. Provide emotional support and advocacy to victims of domestic violence, sexual assault which may include, but is not limited to, crisis counseling, information/referrals, follow-up and client transportation.
  5. Comply with state advocacy training/certification requirements as well as confidentiality as defined by Iowa Code and state coalitions. Achieve and maintain required certification.
  6. Share on-call responsibilities.
  7. Work with Crisis Services Team to assure shelter coverage which requires maintaining a flexible work schedule to meet victim’s and shelter needs.
  8. Assist in developing and coordinating victim services to reach under-served groups within the CVFF service area, including rural elderly, disabled and isolated people.
  9. Promote a healthy work environment
  10. Establish working relationships with area professionals, service providers and the community at-large focusing on domestic violence, and sexual assault while promoting a positive reputation of CVFF.
  11. Attend CVFF staff meetings as scheduled.
  12. Maintain up-to-date familiarity with agency policy and procedures in order to exercise good judgment in various situations.\
  13. Comply with agency policies and procedures.
  14. Maintain accurate data and submit reports, including statistical data, as required.
  15. Assist the agency in providing public education and training regarding issues of domestic violence, and sexual assault, specifically as it pertains to children who have witnessed and/or experienced violence. Provide presentations to community groups as requested by administration.
  16. Assist with training sessions for volunteers and employees.
  17. Help maintain shelter order, cleanliness and room readiness for incoming shelter guests.
  18. Perform other work assignments as requested/needed.

Duties specific to Youth and Family Advocacy:

  1. Implement ‘Guided Conversations’ to children exposed to family violence and the non-abusing parent.
  2. Assist in training professionals in regional child-serving agencies on identifying and responding to children exposed to violence.
  3. Provide lead case management of clients in shelter, specifically clients whose children may have been exposed to violence. Assist in the development and coordination of case management services.
  4. Provide accompaniment to court in the event of a CINA hearing or Family Team Meetings upon request of the parent residing in Friends’ House. Collaborate with other children’s service providers.
  5. Communicate with Memorandum of Understanding partners to coordinate services to children exposed to violence.
  6. Assist with program volunteer training in area of child advocacy and MOU partner trainings as requested.
  7. Include electronic outreach/education such as Facebook, email, and website communication. Develop materials to address resource gaps in areas of child abuse prevention.
  8. Understand how child advocacy relates to other disciplines and demonstrate ability to collaborate within other fields as well as working across agency program divisions.
  9. Maintain specialized training in areas related to children exposed to violence, child abuse and child sexual abuse.
  10. Understand and adapt to service changes in the field at the national, state or local level.
  11. Know applicable community resources and connect program participants to them as applicable.
  12. Know and understand the Iowa and federal laws on child abuse and child sexual abuse.
  13. Participate in agency needs assessment, planning, implementation, evaluation and grant writing as coordinated by supervisor or Executive Director.
  14. Coordinate healthy activities for children residing in Friends’ House in Waverly, including support groups, holiday activities, and summer activities.
  15. Coordinate activities for Child Abuse Prevention Month.
  16. Perform other duties as requested by supervisor or Executive Director.

Position Qualifications:

  1. Bachelor Degree in Social Work, Family Services, or related field or combination of equivalent education and experience.
  2. Previous experience in crisis counseling, networking, advocacy and crisis intervention skills preferred.
  3. Must demonstrate ability to organize, prioritize and plan work to meet deadlines; behavior management techniques, confidentiality and observation/recording techniques.
  4. Ability to determine individual skill levels and adapt information and advocacy materials for age appropriate understanding and use.
  5. Ability to complete mandatory training to qualify as a victim advocate within 30 days of employment.
  6. Ability to travel throughout the fourteen-county service area to provide in-person advocacy services and to other locations within the state as necessary for training purposes.
  7. Ability to pass law enforcement screening and possess clean personal history regarding child endangerment.

To apply for this position, submit resume and cover letter by September 15th to Heather at PO Box 784 Waverly, IA 50677 or email to Heather@cvfriendsofthefamily.org

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Friends of the Family’s Core Values:

Deliver the best client serviceLizzie quote

Services are centered around the client’s needs and goals.

We are non-judgmental and value the client’s strengths.

We will succeed where others have failed.

We will go above and beyond what is expected.

Our service is not average and we are not an average organization.

We will be creative, open minded, and innovative with client services.

We are determined that our success lies within the client.

We will be on time and respectful of others time.

We may see them as clients but it is truly customer service.

Embrace and drive change

We are a social change agency.

We can change the world.  The job we do allows us to have this vision and each person we successfully help moves us closer to that goal.

We acknowledge that change is necessary.  Not only for our clients but within our own lives.

We must take opportunities to educate and drive change when challenged.

We understand that the agency must evolve to grow and succeed.

Never accept or be too comfortable with the status quo.

We continue to evolve in programming, client services, community education, and how we use resources.

We embrace diversity and differences in people.  We understand that diversity is to be celebrated.

Pursue Growth and Learning

It is important to constantly challenge and stretch yourself not only in your job but in your personal life.

We believe that within every employee there is more potential than he or she realizes.

Our goal is to help you unlock that potential in a joint effort.

We encourage risk taking and innovation. Not every mistake is a problem. When we take risks mistakes will happen, but this will allow us to grow and learn.

No matter how much better we get, we’ll always have hard work to do, we will never be done.

There are no experts in what we are doing.  Every day we are striving towards becoming the experts.

Open and Honest Communication

We will trust our teammates.  With that trust we will accomplish much more.

We will always act with integrity in our relationships, to be compassionate, friendly, and loyal.  We are teammates and will support each other in and out of the community.

We will respect each other and their ideas.  We will give constructive feedback and not be defensive in our reactions.

We want everyone to always go the extra mile in encouraging thorough, complete, and effective communication with clients, the community, grantors, and each other.

We acknowledge that communication is difficult but that effective communication will help everyone understand the big picture of what we are accomplishing.

Teamwork

We will create an environment that is friendly, warm, and exciting.

We believe that some of the best ideas can come from the bottom up.  We encourage all employees to bring those ideas to the table.

The best team members will take initiative when they notice issues so that the team and agency can succeed.

Team members will take ownership of issues and collaborate with other team members whenever challenges arise.

We will strive to encourage and support one another in all aspects of our lives and work.  We understand that constructive criticism is positive and necessary for us to achieve goals.

Team members will have a positive influence on one another and everyone they encounter.

We will strive to eliminate cynicism and negative interactions.

We will create harmony with other teammates and all people we come in contact with.

We will have fun at work.  We encourage you be humorous and silly.  It is ok to be a little weird.

We watch out for each other, care for each other, go above and beyond for each other, because we trust and believe in each and every one of our teammates.

 Do More With Less

We understand that we have limited resources, but that does not stop us from delivering the best services.

We are good stewards of other people’s money.  We are transparent in all we do.

We will communicate our needs to the community for client and employee support.

We will take on big challenges and see them through.

We believe in working hard and putting in the extra effort to get things done.

We will continuously seek opportunities to be more efficient.

We are proud that we do more with less and will never let that affect our outcomes.

Lack of resources is not an excuse, but a reason to be creative and innovative.

We will only be successful with strong multi-tasking skills.

Be Humble

We don’t always have the answers.

We celebrate our successes as individuals and teams, and we are not arrogant.

We treat others as they want to be treated.

We understand that our success relies on each and everyone one of us as a positive team player.

We believe that the clients, teammates and agency take precedent over the individual.   We all work together not as one.

We carry ourselves with a quiet confidence and believe, that in the long run, our character will speak for itself